🛡️ Safe Gaming Commitment

dbkks Responsible Gaming
Our First Priority

Let entertainment be a source of joy — not addiction. dbkks is always committed to your protection. Learn how to enjoy games safely and responsibly.

What Is Responsible Gaming and Why Does It Matter?

dbkks believes that online gaming should be a fully entertaining and safe experience. Responsible gaming means you are playing consciously, within a set budget, and within your personal limits. It is not a restriction — it is a reflection of a healthy mindset.

When gaming becomes a source of stress or financial problems rather than enjoyment, that is a sign something is wrong. At dbkks, we prioritize the mental health and financial wellbeing of every member. That is why we provide various protection tools and support so you can always stay in control.

Please note: dbkks is strictly for individuals aged 21 and above. There is no way for minors to open an account on this platform. We take age verification very seriously and reserve the right to review any suspicious account at any time.

Protection Tools — Control Is in Your Hands

dbkks gives you multiple safety tools so you always maintain full control over your budget and time.

Deposit Limit

Set the maximum amount you deposit per day, per week, or per month yourself. Once a limit is set, it takes effect immediately. Reducing a limit happens instantly; increasing one is subject to a waiting period.

Session Time Limit

Set a limit on how long you play in one session. When the set time is up, the system will alert you and if needed, automatically end the session. This is an effective way to avoid excessive gaming.

Time-Out (Break)

If you feel you need a break for a while, you can take a time-out from 24 hours up to 30 days. During this period, logging into your account or placing any kind of bet will be completely disabled.

Self-Exclusion

If you feel gaming is having a negative impact on your life, apply for long-term self-exclusion. Once this feature is active, it cannot be cancelled for a minimum of six months and the application takes less than 24 hours to process.

Gaming History Review

You can view your complete betting and deposit history at any time. Analyze your spending patterns and reset your limits as needed. Transparency and self-awareness are the foundation of responsible gaming.

24/7 Support Team

Our Bangla-speaking support team is available seven days a week, twenty-four hours a day for any gaming-related concerns, issues, or assistance. Contact us via live chat or email — we are ready to help without judgment.

Age Restriction: 21+ Strictly Enforced

dbkks is for individuals aged 21 and above only. Protecting minors from gaming is one of our highest priorities.

Your age is verified at the time of account registration. If we have reason to suspect that any account is being used by a minor, we will immediately suspend that account and request identity verification.

If someone you know who is a minor may have access to your device or account, please use parental control software and keep your login credentials secure. dbkks never tolerates the participation of minors.

21+ Mandatory Age Verification Required Child Protection Priority

Minor Protection Policy

We take the following steps:

  • Age verification process at registration
  • Authority to suspend suspicious accounts
  • Identity document verification system
  • Family protection advice for parents

Warning Signs of Problematic Gaming

If you notice any of the following signs in yourself or someone close to you, it may be time to seek help.

  • Being unable to stop playing even after spending beyond your set budget
  • Repeatedly placing bets to recover lost money ("Chasing Losses")
  • Hiding gaming activity or lying to family and friends
  • Finding no enjoyment in anything other than gaming
  • Sleep, eating, or daily routines being disrupted because of gaming
  • Taking on debt or borrowing money from others to fund gaming
  • Repeatedly failing to stop gaming despite wanting to
  • Feeling anxious, irritable, or restless when not gaming

How to Set Limits?

Activate protection tools on your account in just a few simple steps.

1

Log In to Your Account

Enter your username and password on the dbkks login page. Always use the official website to ensure a secure connection.

2

Go to Account Settings

Click on your profile icon in the upper right corner and look for the "Responsible Gaming" option.

3

Choose Your Preferred Limits

Deposit limit, session time limit, time-out, or self-exclusion — activate any one or more tools based on your needs.

4

Confirm Your Limits

Review your selected limits and click the "Confirm" button. Deposit limits and time-outs take effect immediately.

5

Get Help from Support if Needed

If you have trouble setting limits yourself or want to apply for self-exclusion, contact our 24/7 live chat support directly.

dbkks Responsible Gaming Policy

Put Entertainment First

Gaming should always be for entertainment. Never view gaming as a source of income or a solution to financial problems. Assess your own situation and keep expectations realistic.

Set a Budget

Decide how much you will spend before you start gaming and stick to that limit strictly. Never bet with credit card funds or borrowed money. The minimum deposit at dbkks is ৳300 — it is possible to have fun even on a small budget.

Time Management

Keep a set time limit for gaming. Playing for long stretches in one go can affect your decision-making ability. Take regular breaks — get up, walk around, drink some water.

Do Not Play on Impulse

Avoid gaming when you are angry, frustrated, or under mental stress. Never game while under the influence of alcohol or medication. Game with a calm and healthy mindset — that is the core principle of responsible gaming.

Need Help? We Are Here for You

If you have any concerns about gaming, contact us — we always provide neutral and empathetic support.

Live Chat Support

Our Bangla-speaking support team is available seven days a week, twenty-four hours a day. Start a live chat from any page on the site.

Email Support

For any responsible gaming requests or applications, email us at: [email protected]

Common FAQs

Yes, reducing a deposit limit or setting a new one takes effect immediately. However, increasing an existing limit is subject to a waiting period (cooling-off period) to prevent impulsive decisions.

When you request self-exclusion, any withdrawable balance remaining in your account will be returned in accordance with applicable rules. Contact our support team for more details. The minimum withdrawal is ৳1,000.

A time-out is a short break — typically from 24 hours up to 30 days, after which your account is automatically reactivated. Self-exclusion is a long-term measure — a minimum of six months, which cannot be reversed on your own while active and requires a strict review process.

No. dbkks is strictly for individuals aged 21 and above only. Anyone who is 18 or 20 years old cannot open or use an account on this platform. Any attempt to violate this policy will result in permanent account closure.

First, contact our 24/7 live chat support or reach us at [email protected]. We will help you activate the necessary protection tools. Gaming addiction is a mental health issue — seeking advice from a professional mental health specialist is also effective.

No. While self-exclusion is active, we will not send you any promotional emails, bonus offers, or marketing communications. All marketing communications stop as soon as the exclusion becomes active.

Enjoy Safely — Play Responsibly at dbkks

Enjoy our games, slots, and cricket betting in complete safety. Visit our FAQ page for any questions or contact us directly.

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